Rider Statistics

People Who Ride SMART

Every year in the late summer SMART conducts an on-board passenger survey over a four-day period to gather information about riders and improve service.

In 2017, the first rider survey was conducted with a total of 449 surveys collected.

In 2018, SMART collected 456 surveys in total.

In 2019, SMART  conduct its first Satisfaction Survey. Survey type will rotate each year between a Satisfaction Survey and Demographic/Travel Trend Survey.

In 2022, SMART collected 228 surveys in total.

For more information about monthly SMART ridership, please view our graphs in our monthly City Manager reports.